Tạp chí Công Thương - Các kết quả nghiên cứu

Article detail

Article detail description

Home
Kinh doanh Issue:

The impact of influencers on the dining location choice intention of Generation Y and Z

Published: July 17, 2025
doi:10.62831/202516016

Abstract

This study explores the impact of social media influencers on the dining location choice intentions of Generation Y and Z consumers in Ho Chi Minh City. Grounded in the Source Credibility Theory, the Information Adoption Model, and the Uses and Gratifications Theory, the research examines five key influencer attributes: trustworthiness, expertise, attractiveness, information quality, and entertainment value. Data were collected through an online survey of 342 respondents aged 18 to 41. Regression analysis indicates that all five factors significantly and positively influence consumers’ intentions to choose dining locations. The findings contribute to a more nuanced understanding of influencer marketing within the food and beverage (F&B) industry and provide practical implications for businesses seeking to optimize influencer-driven communication strategies

References

1.
Sở Du lịch Thành phố Hồ Chí Minh (2023). Báo cáo thường niên du lịch TP. Hồ Chí Minh 2023.
2.
Abidin, C. (2016). “Aren’t these just young, rich women doing vain things online?”: Influencer selfies as subversive frivolity. Social Media + Society, 2(2).
3.
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
4.
Bianchi, C., & Andrews, L. (2018). Consumer engagement with retail firms through social media: An empirical study in Australia and the UK. International Journal of Retail & Distribution Management, 46(4), 364-385.
5.
Chetioui, Y., Gharbi, J.-E., & Lebdaoui, H. (2020). How fashion influencers contribute to consumers’ purchase intention. Journal of Fashion Marketing and Management: An International Journal, 24(3), 361-380.
6.
DataReportal. (2024). Digital 2024: Vietnam. https://datareportal.com/reports/digital-2024-vietnam
7.
Djafarova, E., & Rushworth, C. (2017). Exploring the credibility of online celebrities' Instagram profiles in influencing the purchase decisions of young female users. Computers in Human Behavior, 68, 1-7.
8.
Freberg, K., Graham, K., McGaughey, K., & Freberg, L. A. (2011). Who are the social media influencers? A study of public perceptions of personality. Public Relations Review, 37(1), 90-92.
9.
Hovland, C. I., Janis, I. L., & Kelley, H. H. (1953). Communication and persuasion: Psychological studies of opinion change. Yale University Press.
10.
Katz, E., Blumler, J. G., & Gurevitch, M. (1973). Uses and gratifications research. Public Opinion Quarterly, 37(4), 509-523.
11.
Lou, C., & Yuan, S. (2019). Influencer marketing: How message value and credibility affect consumer trust of branded content on social media. Journal of Interactive Advertising, 19(1), 58-73.
12.
McGuire, W. J. (1985). Attitudes and attitude change. In G. Lindzey & E. Aronson (Eds.), Handbook of social psychology (3rd ed., Vol. 2, pp. 233-346). Random House.
13.
McQuail, D. (1983). Mass communication theory: An introduction (2nd ed.). Sage.
14.
Ohanian, R. (1990). Construction and validation of a scale to measure celebrity endorsers’ perceived expertise, trustworthiness, and attractiveness. Journal of Advertising, 19(3), 39-52.
15.
Petty, R. E., & Cacioppo, J. T. (1986). The elaboration likelihood model of persuasion. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 19, pp. 123-205). Academic Press.
16.
Sokolova, K., & Kefi, H. (2020). Instagram and YouTube bloggers promote it, why should I buy? How credibility and parasocial interaction influence purchase intentions. Journal of Retailing and Consumer Services, 53, 101742.
17.
Sokolova, K., & Perez, C. (2021). YouTube beauty influencers and user purchase intentions. Journal of Retailing and Consumer Services, 58, 102276.
18.
Sudha, M., & Sheena, K. (2017). Impact of influencers in consumer decision process: The fashion industry. SCMS Journal of Indian Management, 14(3), 14-30.
19.
Sussman, S. W., & Siegal, W. S. (2003). Informational influence in organizations: An integrated approach to knowledge adoption. Information Systems Research, 14(1), 47-65.
20.
Wang, R. Y., & Strong, D. M. (1996). Beyond accuracy: What data quality means to data consumers. Journal of Management Information Systems, 12(4), 5-33.

Files

Banner quảng cáo