Bottlenecks in multimodal logistics infrastructure in Tay Ninh Province: Perspectives from logistics service providers

This study identifies bottlenecks in multimodal logistics infrastructure in Tay Ninh Province from the perspective of logistics service providers. Data were collected from a survey of 42 logistics firms and supplemented by field observations and document analysis. The findings show that transport infrastructure and connectivity received the lowest assessment, with an average score of 3.03 out of 5. Meanwhile, firms rated the development of a smart logistics center in Moc Bai (4.64/5) and an inland container depot connected to inland waterways (4.60/5) as highly necessary. The results indicate that the major constraints identified by the surveyed firms lie not only in individual transport modes but also in the degree of integration among border gates, roads, inland waterways, transshipment nodes, and seaports. The study therefore proposes an integrated logistics corridor approach linking border gates, inland areas, and seaports.