Developing high-quality human resources in the banking industry amid digital transformation

The Fourth Industrial Revolution, driven by disruptive technologies such as artificial intelligence, big data, and blockchain, is fundamentally reshaping the banking industry by accelerating the transition from traditional operating models to fully digitalized systems. This transformation heightens the risk of automation displacing a range of routine operational roles, while simultaneously generating an urgent demand for advanced skills in technology, data analytics, and innovative problem-solving. This study examines the role of digital transformation in the banking sector and analyzes the current status of high-quality human resources within the industry. By exploring the evolving skill requirements and workforce dynamics, the article contributes to a clearer understanding of how human capital is being redefined in the context of digital transformation in banking.