The digital maturity of small and medium-sized enterprises in Vietnam

Abstract: Digital transformation has become an inevitable trend of businesses in the world as well as in Vietnam. Businesses in Vietnam, especially small and medium-sized enterprises, are facing an increasingly stiff competition. In order to assess the actual digital transformation of businesses, it is necessary to assess each digital transformation level or the digital maturity of businesses. This paper introduces the concept of digital maturity, the relationship between digital maturity and digital transformation, and a digital maturity assessment model for small and medium-sized enterprises in Vietnam.