Issue: Số 22 - Tháng 10- 2024Tài chính - Ngân hàng - Bảo hiểm
Impact of technology on banking operations - Current status and issues
Published: July 29, 2026
Abstract
The banking industry has experienced significant transformation in recent years, driven by rapid technological advancements. Innovations such as digital payments and blockchain have revolutionized how financial institutions operate, interact with customers, and manage risks. This study analyzes the current state of technology investment and its impact on key transformations in the banking sector, highlighting how technology reshapes operations, customer engagement, and risk management. Based on these insights, the study identifies critical considerations for technology investment in Vietnamese commercial banks, providing guidance for strategic decision-making in the evolving financial landscape.
Keywords
technologybankingfintechbanking operations
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