Issue: Số 22 - Tháng 10- 2024Tài chính - Ngân hàng - Bảo hiểm
Factors influencing consumers in Ho Chi Minh City to use postpaid e-wallets on e-commerce platforms
Published: July 29, 2026
Abstract
This study employed a survey with 33 questions and a random sampling method to collect data from 402 respondents living and working in Ho Chi Minh City, all of whom use postpaid e-wallets on e-commerce platforms. The findings reveal that six proposed hypotheses significantly influence the decision to use postpaid e-wallets, in the following order of impact: reliability, social influence, usefulness, ease of use, quality, and interest rate policy.
Keywords
e-commercepostpaid paymente-walletpaymentconsumer
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