TẠP CHÍ CÔNG THƯƠNG ĐIỆN TỬ - CƠ QUAN THÔNG TIN LÝ LUẬN CỦA BỘ CÔNG THƯƠNG
Tạp chí Công Thương - Các kết quả nghiên cứu
Quay về Tạp chí Công Thương
e-ISSN 3093-3994
ISSN 0866-7756
DOI: 10.62831
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Issue: Số 19 - Tháng 9 - 2023 Quản trị - Quản lý

The impact of TQM practices on project performance in the construction industry

Published: July 24, 2026

Abstract

The study's objective is to measure the impact of Total Quality Management (TQM) practices on project performance. This study has synthesized and inherited from previous studies, especially Jong (2019). In this study, the Multiple Linear Regression method is used to do an empirical test with 207 valid samples collected through surveys with managers and senior employees participating in projects in the construction industry. The study finds that six TQM practices, including leadership, strategic planning, customer focus, employee focus, process focus, and data measurement and analysis, positively impact project performance. This study is expected to highlight the importance of understanding how to apply TQM practices to improve project performance.
Keywords
Total Quality Management TQM practices project project performance construction industry

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