Exploring the organizational cultural values that support the digital transformation in Vietnamese enterprises
Published: July 23, 2026
Abstract
This study discovers the organizational cultural values that support successful digital transformation in Vietnamese enterprises. The study’s results confirm the role of organizational cultural values in the digital transformation of enterprises. The study also identifies a set of organizational cultural values that facilitate the digital transformation. Based on these results, the study proposes an organizational culture model that is suitable for the digital transformation of Vietnamese enterprises. This model consists of 15 newly discovered cultural values. This study not only improves scientific bases and methods for researching organizational culture, but also helps enterprises orient the process of building their organizational culture in the context of the Fourth Industrial Revolution
Keywords
digital transformationcultureorganizational culturecultural valuesDelphi methodexperts
References
1.
Erin Casteel, (2021). Culture and Transformation. [Online] Available at: https://itsm.tools/culture-and-transformation/
2.
Fitzgerald, M., Kruschwitz, N., Bonnet, D., & Welch, M. (2014). Embracing digital technology: A new strategic imperative. MIT Sloan Management Review, 55(2), 1-8.
3.
George Philip and Ian McKeown, (2004). Business Transformation and Organizational Culture: The Role of Competency, IS and TQM. European Management Journal, 22(6), 624-636.
4.
Hofstede, G. (2001). Cultures Consequences - Second Edition: Comparing Values, Behaviors, Institutions and Organizations Across Nations. London: Sage.
5.
Lê Thị Ngọc Anh. (2017). Sử dụng phương pháp Delphi trong xây dựng khung nghiên cứu đánh giá năng lực cạnh tranh điểm đến du lịch. Tạp chí Khoa học - Đại học Huế, 126(5A), 193-205.
6.
Tài Nguyên. (2020). Why Did Kodak Fail and What Can You Learn from its Demise? TP. Hồ Chí Minh: Saigon Books.
7.
Venkatraman, N. (1994). IT-Enabled Business Transformation: From Automation to Business Scope Redefinition. Sloan Management Review, 35, 73-87.
