Developing a chatbot AI for smart tourism in An Giang province

In this paper, the Chatbot AI technology is applied to solve questions related to An Giang province’s tourism. The chatbot is built on the "Messenger-Platform" platform of the largest social network Facebook. An Giang travel Chatbot AI system is divided into 2 tiers: Chatbot AI server using "Node.js" combined with "wit.ai", and Chatbot admin page written in PHP with Laravel framework to manage chatbot content. With the rapid growth of social networks such as Facebook and Twitter, the Messenger-Platform is considered the most suitable platform to develop chatbot AI. This chatbot AI can answer immediately questions from users about An Giang province’s tourism. Users can use the chatbot AI anywhere and at any time through the Messenger app and Facebook.