Developing human resources for commercial banks operating in Quang Ngai province: An approach based on the career development dynamics

In this study, data is collected from 14 commercial banks operating in Quang Ngai province. The study’s results show that the number of high-quality employees working for these banks is still low, and the number of employees with college or univesity degreess does not increase. In addtion, surveyed employees satisfy with human resource development activities of banks but they do not satisfy with the healthcare, career opportunities and professional development opportunities. This study is expected to help managers get useful managerial implications to make appropriate business decisions.