The role of the Metaverse in innovating creative tourism experiences: A theoretical framework approach

Abstract

This study examines the Metaverse as an emerging technological trend for innovating creative tourism experiences. Through a synthesis and analysis of theoretical and practical perspectives, it clarifies how the Metaverse extends tourism experiences from physical to digital spaces and strengthens engagement before, during, and after a trip. The findings indicate that the Metaverse does not replace traditional tourism but serves as a complementary tool that stimulates on-site exploration and enhances tourist interaction. Its potential benefits include personalized experiences, extended travel journeys, and new economic value, while major barriers include equipment costs and data-security risks. The study proposes managerial implications for tourism businesses and destinations to effectively utilize the Metaverse and promote sustainable tourism development in the context of digital transformation.
Keywords
Metaverse creative tourism tourism experience experience personalization sustainable tourism

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