High-performance work systems and employee experience: a literature review and implications for Vietnamese enterprises
Published: August 8, 2026
Abstract
This study employs a literature review to analyze the relationship between high-performance work systems and employee experience. The findings indicate that practices such as training and development, empowerment, internal communication, performance management, and compensation contribute to positive employee experiences. Positive employee experience, in turn, promotes work engagement, enhances workplace well-being, improves employee retention, and encourages innovative behavior. Drawing on social exchange theory, the study proposes a theoretical model in which employee experience serves as the mechanism linking high-performance work systems with human resource outcomes. The study provides several managerial implications for Vietnamese enterprises in the current context of digital transformation and intensifying competition for talent.
Keywords
high-performance work systemsemployee experiencestrategic human resource managementemployee engagementworkplace well-being
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