Applying information technology in Khanh Hoa province’s smart tourism development

Abstract

Smart tourism is gradually becoming an inevitable trend. Firms are also quickly following the trend of applying smart tourism technology in their business activities to provide interesting and completing travel experiences for visitors. The development of smart tourism will promote the local tourism industry to respond to practical requirements, contribute to the sustainable development, and improve competitiveness of Khanh Hoa province’s tourism industry. This study focuses on assessing the current development of smart tourism in Khanh Hoa province. Based on the study’s findings, some solutions are proposed to help Khanh Hoa province become a smart tourism destination.
Keywords
smart tourism smart tourism destination information technology application tourists Khanh Hoa province

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