Current quality of tourism human resource training programs in Vietnam in the context of the Industry 4.0 and solutions

Globalization and international integration are indispensable trends of development. The Fourth Industrial Revolution (Industry 4.0) does not only bring many opportunities but also poses many challenges to the human resource training in Vietnam. Human resource training programs for the tourism industry in Vietnam have many shortcomings and they does not meet equirements of the countrys international integration process. Therefore, the competitiveness of Vietnam’s tourism human resource is quite low. This paper focuses on analyzing the impacts of the Industry 4.0 on the tourism human resource and highlights the current quality of tourism human resource training programs in Vietnam. Based on the paper’s findings, some solutions are proposed to improve the quality of tourism human resource training programs in Vietnam.