Abstract
Thanks to the strong socio-economic growth, the telecommunications markt in Vietnam has great development potential and the competition among service providers has become more fierce. This study analyzes the current prepaid mobile service development of Vinaphone in An Giang Province. Based on the study’s findings, some solutions are proposed to help the company develop its prepaid mobile services for the period 2022 – 2025. These solutions are: Developing more basis services for different customer groups; Improving the quality of facilities including the system software, base transceiver station, and establishing transaction counters in districts and communes; Improving the quality of human resources; Improving the management quality of Vinaphone’s prepaid mobile services; Developing Vinaphone’s brand; and Strengthening promotion and marketing activitis for enterprises and organizations.
prepaid mobile services
products and services development
services and products development solutions
Vinaphone
An Giang Province