The role of soft skills in enhancing the quality of tourism human resources: A case study of tourism students at Khanh Hoa University

This study analyzes the role of soft skills in improving the quality of human resources in the tourism sector, with a focus on students of Khanh Hoa University. The findings indicate that soft skills such as communication, teamwork, and problem-solving play a critical role in enhancing work performance and adaptability. The results emphasize the necessity of integrating soft skills into the university’s training programs to meet the evolving demands of the labor market.