Developing the quality control process for printing products of the finishing department, the Center of Security Document Techniques of the Ministry of Public Security

Abstract

In the integrated economic development environment, enterprises that want to survive and develop must increase their competitiveness through two basic strategies: product differentiation (product quality) and cost reduction. Product quality becomes one of the most important strategies to increase the competitiveness of enterprises. It is necessary to apply the quality control process at the Center of Security Document Technique of the Ministry of Public Security to improve the product quality. It also important for the center to develop a suitable standard process. Based on this study’s findings, some solutions are proposed to help printing establishments not only improve their performance but also maintain their product quality.
Keywords
ISO printing control process product quality printing product the Center of Security Document Techniques of the Ministry of Public Security

References

1.
Tổng cục Tiêu chuẩn Đo lường Chất lượng (2015), TCVN ISO 9001: 2015: Hệ thống quản lý chất lượng - các yêu cầu = Quality management systems - requirements. -H.
2.
Byrd, T.S., (1998). Total quality management imple - mentation in three community college libraries and/ or learning resources centers. PhD thesis, University of Virginia, Charlottesville, VA.
3.
Churchill, G.A. JrandPaul, P.J (1994). Marketing: Creating Value for Customer. New York: Irwin.
4.
Crosby, Philip B, (1995).Quality without tears: The art of Hassle - Free Management. United States: McGrawHill, 205p.
5.
Deming, W. Edwards, (2001).Out of the Crisis. England: Cambridge, 524p.
6.
Trương Thị Ngọc Thuyên, (2002), Giáo trình Quản trị chất lượng, Đại học Đà Lạt 2002.
7.
Kaoru Ishikawa, (2012). Introduction to Quality Control. United States: Spinger, 435.
8.
Mauch, Peter D, (2012). Quality management: The- ory and application. United Kingdom: Taylor and Francis Group, 143.