Managing the quality of medical examination and treatment services of hospitals: A case study of Nghe An Psychiatric Hospital

Improving the quality of medical examination and treatment plays an extremely important role in protecting and improving public health. In order to improve the quality management of medical examination and treatment at the grassroots, it is necessary to understand the current situation, analyze the advantages and disadvantages, and evaluate the advantages and disadvantages of medical examination and treatment services at each hospital to come up with appropriate solutions. This study was conducted at Nghe An Psychiatric Hospital. The study assessed the current quality management of medical examination and treatment services according to criteria set by the Ministry of Health. Based on the study’s findings, some solutions were proposed to improve the quality management of medical examination and treatment services at Nghe An Psychiatric Hospital.