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Impact of digital transformation on hospital management: Case study of the Agricultural General Hospital

Nguyễn Thị Phương Lan: Trường Đại học Bách Khoa Hà Nội; Ngô Thu Giang: Trường Đại học Bách Khoa Hà Nội;
doi:10.62831/nckh.2026.160.v1

Abstract

This study analyzes the impact of digital transformation on management activities at the Agricultural General Hospital. Data were collected through a staff survey using a five-point Likert scale and analyzed using exploratory factor analysis and multiple regression. The findings reveal that management effectiveness is positively influenced by technological infrastructure, data connectivity and quality, work performance, leadership roles, staff digital capabilities, and perceived system usefulness. Based on these results, the study provides managerial implications for improving the effectiveness of digital transformation implementation in public hospitals.

Keywords
digital transformation hospital management public hospitals management operations digital healthcare

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Section Quản trị - Quản lý
Issue Số 14 - Tháng 5 - 2026

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