Impact of digital transformation on hospital management: Case study of the Agricultural General Hospital

Nguyễn Thị Phương Lan; Ngô Thu Giang

doi:10.62831/nckh.2026.160.v1

Issue: Số 14 - Tháng 5 - 2026 Quản trị - Quản lý

Impact of digital transformation on hospital management: Case study of the Agricultural General Hospital

Published: June 28, 2026

doi:10.62831/nckh.2026.160.v1

Abstract

This study analyzes the impact of digital transformation on management activities at the Agricultural General Hospital. Data were collected through a staff survey using a five-point Likert scale and analyzed using exploratory factor analysis and multiple regression. The findings reveal that management effectiveness is positively influenced by technological infrastructure, data connectivity and quality, work performance, leadership roles, staff digital capabilities, and perceived system usefulness. Based on these results, the study provides managerial implications for improving the effectiveness of digital transformation implementation in public hospitals.

Keywords

digital transformation hospital management public hospitals management operations digital healthcare

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