Tạp chí Công Thương - Các kết quả nghiên cứu

Chi tiết bài viết

Mô tả chi tiết bài viết

Trang chủ
Tài chính - Ngân hàng - Bảo hiểm Số phát hành:

Factors influencing savings deposit intention at Sacombank - Tra Vinh Branch: Evidence from individual customers

Pham Thi Thu Hien: Tra Vinh University; Nguyen Thi Bup: Tra Vinh University; Son Thi Thuy Oanh: Tra Vinh University;
doi:10.62831/nckh.2026.134.v1

Tóm tắt

This study aims to identify the factors influencing individual customers’ intention to make savings deposits at Saigon Treasure Commercial Joint Stock Bank (Sacombank) - Tra Vinh Branch. Based on a survey of 200 individual customers who have not yet deposited, or intend to deposit, savings at the branch, the results of the quantitative research model reveal seven key determinants of savings deposit intention: deposit safety, trust, brand image, promotional activities, social influence, interest rates, and service capability. On this basis, the study proposes solutions to enhance the bank’s effectiveness in mobilizing capital.

Từ khóa
individual customers saving deposit intention

Tài liệu tham khảo

1.
Berger, A. N., & Udell, G. F. (1998). The economics of small business finance: The roles of private equity and debt markets in the financial growth cycle. Journal of Banking & Finance, 22, 613–673.
2.
Dang, T. T. H., Ali, M., Nguyen, V. M., Nguyen, P. L., & Ngo, H. H. (2023). Predicting the saving intention of individual investors in the context of the pandemic. Journal of Hunan University Natural Sciences, 50(7), 122–133.
3.
Diamond, D. W., & Dybvig, P. H. (1983). Bank runs, deposit insurance, and liquidity. Journal of Political Economy, 91, 401–419.
4.
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis (5th ed.). Prentice Hall.
5.
Hoang, T., & Chu, N. M. N. (2008). Analyzing research data with SPSS (Vols. 1–2). Hong Duc Publishing House.
6.
Sacombank - Tra Vinh Branch. (2024). Internal report on customer deposit activities in 2022, 2023, 2024. Tra Vinh, Vietnam.
7.
Sari, I. K., Syarief, M. E., & Suhartanto, D. (2023). Intention to saving of Z generation at Islamic bank in Bandung Raya. Indonesian Journal of Economics and Management, 3(2), 404–417.
8.
Sudarsono, H., Alghana, A. D., Ash Shidiqie, J. S., & El Hasanah, L. N. (2024). Analysis of customer intention to save at BMT Fastabiq Jepara. Jurnal Ilmiah Ekonomi Islam, 10(2), 1725–1733.
9.
Uong, L. N. T. (2025). Online savings intention of individual customers: The moderate role of mental accounting. Journal of Posthumanism, 5(7), 367–384.

Tệp

Lượt xem3104
Trích dẫn9
Chuyên mục Tài chính - Ngân hàng - Bảo hiểm
Số phát hành Số 14 - Tháng 5 - 2026
Banner quảng cáo