Solutions for enhancing inpatient satisfaction at Kien Giang general hospital

This study evaluates inpatient satisfaction at Kien Giang General Hospital and proposes solutions to enhance medical service quality. The findings assess the current state of patient satisfaction, highlighting strengths, existing limitations, and underlying causes. Based on the analysis, the study recommends specific measures, including improving hospital management, optimizing operational processes, investing in infrastructure, developing human resources, and integrating technology in healthcare. These solutions aim to enhance patient experience and improve the overall quality of healthcare services at Kien Giang General Hospital.