The application of IoT in the tourism and hospitality industry: Opportunities and challenges

Abstract

This paper is to define the Internet of Things (IoT) and present its benefits to the tourism and hospitality industry. The paper also analyzes the impacts of IoT on our lives and the role of IoT on the tourism and hospitality development. This paper is expected to provide hotel managers with guidances about the implication of IoT into the tourism and hospitality industry in order to help them keep pace with global tourism trends.
Keywords
Internet of Things smart tourism hotel information and communications technology

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