Số phát hành: Số 10 - Tháng 4 - 2026Quản trị - Quản lý
Leader and employee cultural intelligence as drivers of employee engagement in FDI enterprises in Vietnam
Xuất bản: tháng 6 28, 2026
Tóm tắt
This study investigates the influence of leader and employee cultural intelligence on employee engagement in foreign direct investment (FDI) enterprises in Vietnam. Grounded in the Job Demands–Resources framework, both forms of cultural intelligence are conceptualized as cross-cultural resources that enhance motivation and engagement in multicultural workplaces. Data collected from 207 employees were analyzed using partial least squares structural equation modeling (PLS-SEM). The results indicate that both leader and employee cultural intelligence exert positive effects on employee engagement, with employee cultural intelligence demonstrating a comparatively stronger impact. These findings underscore the critical role of cultural intelligence as a strategic resource in fostering employee engagement within increasingly diverse organizational contexts.
Từ khóa
leader cultural intelligenceemployee cultural intelligenceemployee engagementFDI
Tài liệu tham khảo
1.
Ang, S., Van Dyne, L., Koh, C., et al. (2007). Cultural intelligence: Its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance. Management and Organization Review, 3(3), 335-371.
2.
Bakker, A. B. & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309-328.
3.
Chin, W. W. (1998). The partial least squares approach to structural equation modeling, in Marcoulides, G. A. (Ed.). Modern methods for business research, Lawrence Erlbaum Associates, Mahwah, NJ, 295-336.
4.
Chu, F., Sridhar, M., Mundra, N., et al. (2024). Diversifying global supply chains: Opportunities in Southeast Asia. McKinsey & Company, https://www.mckinsey.com/industries/logistics/our-insights/diversifying-global-supply-chains-opportunities-in-southeast-asia
5.
Earley, P. C. (2002). Redefining interactions across cultures and organizations: Moving forward with cultural intelligence. Research in Organizational Behavior, 24, 271-299.
6.
Eassa, K. (2024). Influence of cultural diversity on team conflict and performance in multinational corporations in Sudan. European Journal of Conflict Management, 4(1), 35-46.
7.
Fornell, C., Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
8.
Gallup (2026). The benefits of employee engagement. Gallup, https://www.gallup.com/workplace/236927/employee-engagement-drives-growth.aspx
9.
Groves, K. S., Feyerherm, A. E. (2011). Leader cultural intelligence in context: Testing the moderating effects of team cultural diversity on leader and team performance. Group & Organization Management, 36(5), 535-566.
10.
Hair, J. F., Hult, G. T. M., Ringle, C. M., et al. (2017). A primer on partial least squares structural equation modeling (PLS-SEM). Sage, Thousand Oaks, CA.
11.
Lam, R., Cheung, C. & Lugosi, P. (2022). The impacts of cultural intelligence and emotional labor on the job satisfaction of luxury hotel employees. International Journal of Hospitality Management, 100, 103084.
12.
Lee, M. C. C., Gardner, D. (2025). Inclusivity and work meaningfulness as mediators between leader’s cultural intelligence and work engagement: A two-wave multilevel study. Psychological Reports, doi: 10.1177/00332941251363481.
Livermore, D., Van Dyne, L. & Ang, S. (2022). Organizational CQ: Cultural intelligence for 21st-century organizations. Business Horizons, 65(5), 671-680.
14.
Presbitero, A., Fujimoto, Y. & Lim, W. M. (2025). Employee engagement and retention in multicultural work groups: The interplay of employee and supervisory cultural intelligence. Journal of Business Research, 186, 115012.
15.
Ramalu, S. S. & Subramaniam, C. (2019). Cultural intelligence and work engagement of expatriate academics: The role of psychological needs satisfaction. International Journal of Cross Cultural Management, 19(1), 7-26.
16.
Schaufeli, W. B., Bakker, A. B. & Salanova, M. (2006). The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66(4), 701-716.
17.
Schlaegel, C., Richter, N. F. & Taras, V. (2021). Cultural intelligence and work-related outcomes: A meta-analytic examination of joint effects and incremental predictive validity. Journal of World Business, 56(4), 101209.
18.
Thomas, D. C., Liao, Y., Aycan, Z., et al. (2015). Cultural intelligence: A theory-based, short form measure. Journal of International Business Studies, 46, 1099-1118.
19.
World Bank (2024). Viet Nam 2045: Trading up in a changing world: Pathways to a high-income future. World Bank, Washington, DC, https://www.worldbank.org/en/country/vietnam/publication/viet-nam-2045-trading-up-in-a-changing-world
20.
Xanthopoulou, D., Bakker, A. B., Demerouti, E., et al. (2007). The role of personal resources in the job demands-resources model. International Journal of Stress Management, 14(2), 121-141.
