Benefits and risks of online shopping in the context of the COVID-19 pandemic in Vietnam

Online shopping and e-commerce platforms have become increasingly popular in the world in general and in Vietnam in particular. In the context of the complicated developments of the Covid-19 pandemic, online shopping has emerged as the best solution for consumers to purchase the things they need. It also helps manufactures and distributors to survive and grow during the pandemic. However, online shopping carries a certain degree of risks. This paper analyzes the benefits and the risks of online shopping in the context of the Covid-19 pandemic. Based on the paper’s findings, some solutions are proposed to help consumers prevent risks associated with online shopping.