Based on statistics about the diverse use of electronic payments in Vietnam published by reputable market research organizations in the world, this study analyzed the current trend of e-wallet payment in Vietnam, especially the continuous development of Fintech companies in launching e-wallet payment methods. The study also explored the factors facilitating the development of e-wallet in Vietnam in the coming time. From these analyses, the study evaluated the development opportunities for e-wallet payment in Vietnam.
Keywords
e-walletuse of e-walletinfluencing factorstrends
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