TẠP CHÍ CÔNG THƯƠNG ĐIỆN TỬ - CƠ QUAN THÔNG TIN LÝ LUẬN CỦA BỘ CÔNG THƯƠNG
Tạp chí Công Thương - Các kết quả nghiên cứu
Quay về Tạp chí Công Thương
e-ISSN 3093-3994
ISSN 0866-7756
DOI: 10.62831
Đăng nhập
Số phát hành: Số 22 - Tháng 8 - 2026 Kinh doanh

Business analytics and data maturity in logistics SMEs: A structured qualitative comparison between Australia and Vietnam

Xuất bản: tháng 8 26, 2026
doi:10.62831/nckh.2026.3587.v1

Tóm tắt

This study develops and applies a seven-dimensional data maturity framework to compare logistics small and medium-sized enterprises (SMEs) in Australia and Vietnam through a structured qualitative synthesis. The evidence indicates that Australian logistics SMEs are generally proactive, with more mature and systematically managed practices concentrated among better-connected firms and networks, whereas Vietnamese SMEs typically range from reactive to early proactive stages. Substantial within-country variation is observed in both contexts. The study contributes a transparent evidence hierarchy and a logistics-SME-specific maturity framework, while highlighting differences in data foundations, process integration, business intelligence, predictive analytics, and ecosystem-level data use across the two countries.

Từ khóa
business analytics data maturity digital logistics logistics SMEs Australia Vietnam

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